Subprocessors

Lumexus GmbH engages the third parties below to help deliver OdooSync. Each is bound by a data processing agreement and may process personal data only on our documented instructions. This page is the authoritative list referenced by our Data Processing Agreement.

SubprocessorPurposeData processedLocation
Supabase
Supabase, Inc. (infrastructure operated on AWS)
Database, authentication, and serverless functionsAccount email and name, company name, hashed API keys, registered domains, sync and API usage logsZurich, Switzerland (AWS eu-central-2)
Stripe
Stripe, Inc. / Stripe Payments Europe, Ltd.
Subscription billing, checkout, and invoicingBilling name, email, billing address, payment method. Card details are collected by Stripe directly — OdooSync never receives or stores themEuropean Union and United States
Vercel
Vercel, Inc.
Website hosting and content deliveryIP address, user agent, and request logsGlobal edge network, primary region Frankfurt (fra1)
Google Analytics
Google Ireland Limited
Website analytics — loaded only after you accept analytics cookiesPseudonymous usage data and truncated IP addressEuropean Union and United States

Where your data lives

The OdooSync database and all customer records are hosted in Zurich, Switzerland. Product, inventory, and order data synced between your Odoo instance and your WooCommerce store passes through that infrastructure and is not copied elsewhere.

Transfers outside Switzerland and the EEA

Where a subprocessor processes data outside Switzerland or the EEA, that transfer is covered by the European Commission's Standard Contractual Clauses together with the Swiss addendum recognised by the FDPIC, or by an adequacy decision.

Changes to this list

We will update this page before engaging a new subprocessor. Customers on an active subscription can request advance notice of changes by emailing info@odoo-sync.io — we will give at least 30 days' notice, during which you may object.